Why do I continue to get the survey pop-up even though I've filled it out?

MedicalMoment.org depends on special files called "cookies" so that our servers can recognize that you have already filled out the survey. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer. If you have disabled cookies on your browser, you'll need to enable them in order to avoid seeing the survey pop-up in the future.

How do I activate cookies?

Here are easy steps to follow to enable cookies in many popular Web browsers.

Internet Explorer 4.x for PC

1. Go to the Tools menu at the top of your browser window.
2. Click Internet Options.
3. Within the Internet Options window, click on the Security tab.
4. Within the Security Settings window, click the Custom Level checkbox at the bottom of the window, followed by the Settings button to the right.
5. Scroll down the list until you find Cookies.
6. Click Enable from Allow cookies that are stored on your computer.
7. Click Enable from Allow per-session cookies (not stored).
8. Click Enable for all options.
9. To close the Security Settings window, click OK.
10. To close the Internet Options window, click OK.

Internet Explorer 5.x for PC

1. Go to the Tools menu at the top of your browser window.
2. Click Internet Options.
3. A dialog box will appear. Click on the Security tab.
4. Click on the Internet icon. (If you are on a local area network, you must also repeat this procedure with the Local internet icon selected.)
5. Click Custom Level.
6. A Security Settings dialog box will appear.
7. From the Settings list, scroll down to Cookies.
8. Click on the Enable radio button on Allow cookes that are stored on your computer.
9. Click on the Enable radio button on Allow per-session cookies (not stored).
10. Click OK to close the Internet Options dialog box.
11. At this point, you may receive a warning from Internet Explorer that you are about to make changes to your security settings. Click Yes.
12. You are now returned to the Internet Options panel. Click Apply (if not grayed out) and then OK on the bottom of the panel.

Internet Explorer 6.0 for PC

1. Go to the Tools menu at the top of your browser window.
2. Click Internet Options.
3. A dialog box will appear. Click on the Privacy tab.
4. Use the slider on the left side of the dialog box to choose Accept All Cookies.
5. Click OK.

Internet Explorer 5.1 for Macintosh

1. Go to the Edit menu at the top of your browser window.
2. Click Preferences.
3. A dialog box will appear. Click Receiving Files on the left side to drop down additional opptions.
4. Choose Cookies.
5. Use the drop down menu under the heading "When receiving cookies" to choose Never ask.
6. Click OK.

Netscape for PC (v. 4.79 and up) and Macintosh (v. 4.75 and up)

1. Go to the Edit menu at the top of your browser window.
2. Click Preferences.
3. A dialog box will appear. Click Advanced on the left side.
4. Under the Cookies heading, click Accept all cookies.
5. Click OK.

AOL 7.0 for PC

1. Click the Settings icon at the top of your browser window.
2. A dialog box will appear. Click Internet Properties (WWW).
3. Another dialog box will appear. Click on the Privacy tab.
4. Use the slider on the left side of the dialog box to choose Accept All Cookies.
5. Click OK.

AOL 5.0 for Macintosh

1. Click the MY AOL icon at the top of your browser window.
2. Click Preferences.
3. A dialog box will appear. Click WWW on the left side.
4. Choose Advanced Settings.
5. Use the drop down menu under the heading "When receiving cookies" to choose Never ask.
6. Click OK.

Safari for Macintosh OS X

1. Go to the Safari menu at the top of your browser window.
2. Click Preferences.
3. A dialog box will appear. Click Security on the right side.
4. Next to Accept Cookies, select either "Always" or "Only from sites you navigate to."
5. Close the window.

Camino for Macintosh OS X

1. Go to the Camino menu at the top of your browser window.
2. Click Preferences.
3. A dialog box will appear. Click Privacy.
4. Check Accept Cookies.s
5. Close the window.

We Have Answers
Do you have medical questions or need help finding a doctor? The experts at Columbia St.Mary’s can help. Click here.